*Airfare: For your convenience, we offer airfare for purchase with all tour packages. If you purchase an air inclusive program, your airfare will be quoted inclusive of all fuel, taxes and fees. Your price is guaranteed once deposit is received by Collette. Your price is not subject to increase after the deposit is received, except for charges resulting from increases in government-imposed taxes or fees. Preassigned seats are limited and may not be available on every flight or departure date. Checked Baggage Charges: Some airlines may impose additional charges if you choose to check any baggage. Please contact your airline or refer to its website for detailed information regarding your airline’s checked baggage policies.

Cancellation Charges for this tour: After your seat reduction date has passed, a non-refundable deposit will be retained. For Cancellation between 90-16 days prior to departure: cancellation fee of 40% of total price. For cancellation between 15-1 days prior to departure: cancellation fee of 75% of total price. For cancellation on the day of departure and after: 100% of total price. For Ocean Cruises: For cancellation between 90-61 days prior to departure: cancellation fee of 40% of total price. For cancellation between 60-31 days prior to departure: 60% of total price. 30 or fewer days prior to departure: 100% of total price. For River Cruises: including Europe, Russia, Egypt and China, 90-61 days prior to departure: cancellation fee of 50% of total price. For cancellation between 60-31 days prior to departure: cancellation fee of 85% of total price. For cancellation 30 or fewer days prior to departure: cancellation fee of 100% of total price. For Galapagos and Antarctica: A cancellation fee of 60% will apply for cancellation between 120-90 days prior to departure; a cancellation charge of 100% will apply for cancellation less than 90 days prior to departure. Cancellation protection is highly recommended and must be purchased at time of deposit. Air rates are subject to change until tour is paid in full. If Travel Protection Plan has not been purchased and a reservation is cancelled for any reason prior to departure - Air is 100% non-refundable once paid in full. Cancellation charges also apply to reservations made for "pre" and "post" night accommodations. Payment of a Per Person Travel Protection Plan Fee guarantees a full refund of all payments (including deposit), except the Travel Protection Plan Fee itself, made to Collette for travel arrangements in case of cancellation of your travel plans for any reason prior to the day of departure. The Travel Protection Plan Fee with Air only covers airline tickets you have purchased from Collette. Exception: If you originally purchased nonrefundable airline tickets, Part B of the Travel Protection Plan may provide a refund for the airline tickets, taxes, or fees in the event of a cancellation for a covered reason (see Part B for more details). The Travel Protection Plan Fee does not cover any single supplement charges which arise from an individual’s travelling companion electing to cancel for any reason prior to departure. However, the Part B travel insurance includes a single supplement benefit for certain covered reasons as detailed in Part B. In this case, the travelling client will be charged the full portion of the single supplement. Cancellation waiver protects you from penalties in the event you have a need to cancel your entire inclusive tour package up to the day prior to departure. Cancellation waiver does not indemnify you from penalties if you chose to cancel partial tour components or air. If you chose to partially cancel your holiday, you will be responsible for a revision fee as well as any penalties that are incurred at the time of the cancellation. Upon cancellation of transportation or travel services where you, the customer, are not at fault and have not canceled in violation of the terms and conditions above, you will be refunded 100%. Please see your sales agent for more information, or review our brochure for details.

PROOF OF CITIZENSHIP: PASSPORTS AND VISAS Documentation is required by foreign governments for all trips outside Canada. You should visit Global Affairs Canada at https://travel.gc.ca/ for general information about passports and visa requirements. Some countries require a visa in addition to a valid passport for entry, so it is important that you check with the appropriate foreign consulate or embassy for specific entry requirements and details you need to know regarding how and when to obtain the visa. Please remember the possession of valid passports and necessary visas are the responsibility of each client/passenger. If you would like assistance in ensuring you have the proper visa(s) for your trip outside of Canada, we would be happy to refer you to a company that can assist you. We strongly recommend that you have a valid passport (with seven-month validity) for all travel outside Canada. Please be advised transit visas may be required if connecting through a country on route to your final destination. INSURANCE When travelling outside Canada, health insurance is required. Contact your booking agent for more details. TRAVEL CONDITIONS There may be different living standards and practices and different standards and conditions with respect to the provision of services and accommodations outside of Canada.

Consumer Protection Plans: Collette Tours Canada Ltd holds membership in the following highly reputable industry organizations: the Association of Canadian Travel Agents and the United States Tour Operators Association. Some of these associations operate a consumer protection plan to cover deposits made by travellers. Full details are available from the organizations or Collette Tours Canada Ltd. Collette Vacations is pleased to give this additional protection to our clients. Travel Industry Council of Ontario #3206405. BCReg#23337

Responsibilities: None of Collette Travel Service, Inc., its affiliated entities, subsidiary companies and its and their respective employees, shareholders, officers, directors, successors, representatives, agents, and assigns (collectively "Collette"), own or operate any person or entity which is to or does provide goods or services for these trips and tours. Collette acts only as agent for the airlines, hotels, bus companies, railroads, tour operators, cruise lines, car rental companies and other contractors providing accommodations, transportation or other suppliers (the “suppliers”). All such services are furnished by suppliers that are independent of, and do not act for or on behalf or, or in the name of Collette, are not servants of Collette and with whom Collette is not a partner or joint venture partner. Because none maintains any control over the personnel, equipment, or operations of the suppliers, Collette assumes no responsibility for and cannot be held liable for any loss, costs, expense, personal injury, death, property damage or other loss accident, delay, inconvenience, or irregularity which may be occasioned by reason of (1) any wrongful, negligent, willful or unauthorized acts or omissions on the part of any of the suppliers or their respective employees and agents, including delays or cancellation of services, cessation of operations, changes in fares, itineraries or schedules, (2) any defect in or failure of any vehicle, equipment, or instrument owned, operated or otherwise used by any of the suppliers, and/or (3) any wrongful, willful or negligent act of or omission on the part of any other party not under the supervision and control of Collette. Additionally, responsibility is not accepted for loss, cost, or expenses due to sickness, lack of appropriate medical facilities or practitioners, weather, strikes, theft or other criminal acts, computer problems, acts of God, dangers incident to sea, fire, acts of government or other authorities, war, acts of terrorism, civil unrest, riots, pilferage, epidemics, quarantines, other disease, climatic aberrations or other such causes beyond Collette’s control. All services and accommodations are subject to the terms and conditions specified by the suppliers and the laws of the country in which they are provided. Collette reserves the right to make changes in the published itinerary whenever, in their sole judgment, conditions warrant, or if they deem it necessary for the comfort, convenience, or the safety of any tour. They reserve the right to withdraw any tour announced. Both Collette and the suppliers reserve the right to decline to accept any person as a member of the tour, or to require any participant to withdraw from the tour at any time, when such action is determined by the tour manager to be in the best interests of the health, safety, and general welfare of the tour group or of the individual participant. Neither does Collette accept liability for any carrier's cancellation penalty incurred by the purchase of a non-refundable airline or other ticket to the tour departure city and return or otherwise. Baggage and personal effects are the sole responsibility of the owner at all times. Participants may be photographed for the promotion purposes of Collette. You, the client, agree to the terms and conditions set forth in any and all brochures or advertisements describing any tour, cruise, accommodations, transportation, and other services, and to any and all conditions set out in documents for any such services, including, without limitation, all cancellation fees. No employee of Collette has the authority to vary these terms and conditions. Payment of the deposit to Collette constitutes acceptance of these terms and conditions.